I am fortunate to have known Elena for 15+ years now- since I was a shy high schooler being fitted for (at the time) cutting edge FM hearing aids. Since then, technology has evolved dramatically, and Elena has been there every step of the way to help me take advantage of it. Most recently, she guided me through a cochlear implant procedure that has truly been life changing. Her genuine enthusiasm for improving patients’ lives through audiology sets her apart. On top of all that, Elena is a fun, warm person and a pleasure to work with. I can’t recommend her highly enough!
Elena Schepis Tzeng has been my ear doctor for a number of years. She is a highly competent audiologist and I have found her to be always available whenever I need her advice or assistance in my hearing. I can highly recommend Elena to anyone who needs assistance with their hearing. She is not only a professionally trained audiologist, but also a warm, personable, eager-to-help you person.
Elena, a dedicated professional. Her expertise and up-to-date knowledge are impressive. Involved and sensitive to client’s needs, her engaging personality gives clients confidence and trust in her advice, care, and guidance. Elena has been my go-to person for many years, and she still is. For that, I am grateful.
Elena Schepis is my audiologist extraordinaire! She possesses deep empathy and understanding for the hearing impaired. Elena is a consummate professional whose patient and caring advice is my lifeline to the world of sound.
I wish I could give more than 5 stars! My brother Bill has been seeing Elena for several years — she is both a true professional and an extremely caring human being. She is extremely knowledgeable and thorough, and always wants to go the extra mile to ensure that her patients are satisfied and well cared for. As an example, one time we were on our way to the airport and realized that Bill’s hearing aid was not working properly – we stopped into Elena’s office without notice and she fixed the aid without any problem, got us on our way, and we made our flight! She is always cheerful, friendly and is really a master at what she does!
Elena is terrific and has been treating the local community with audiological and hearing aid services for 15+ years. Her professionalism, state-of-the-art equipment and approach to treating hearing loss is what makes us happy with her services. Anyone who suffers from hearing loss should consider an appointment with Hearing Healthcare Professionals.
While most people focus on the physical hearing aid, finding a good audiologist to help you determine the appropriate equipment AND fit it to your personal needs is very important. Elena Schepis Tzeng, Au.d., of Hearing Healthcare Professionals is that person. I have been wearing hearing aids for 15 years and I just bought a pair of Phonak Audeos from her.
Dr. Tzeng gave me the most comprehensive hearing test I have ever had. And then, rather than just saying “These are the hearing aids to buy,” she gave me a choice and discussed the options. She did not push the most expensive brand or model. As a matter of fact, I asked about a more sophisticated model and she asked me first about my ‘lifestyle’ and then we decided the more expensive model would be appropriate for me.
Now that I have them, the Phonak Audeos are absolutely wonderful. (My previous hearing aids were almost 8 years old so the technology has advanced unbelievably.) The Marvels self-adjust to surrounding conditions and I am able to hear in many situations where I had difficulty in the past. And I no longer need to carry a “clicker” to manually change programs discretely. The clarity is unbelievable. I am so pleased. The new Marvels are also rechargeable so buying batteries is no longer necessary.
While the price of hearing aids is high, the price includes technical assistance and adjustment for 3 years. Unlike when your eye prescription changes and you need to buy new glasses, hearing aids are adjustable and can be reprogrammed to accommodate changes to your hearing until the technology wears out.
My previous audiologist is in a location that is no longer convenient for me, so stumbling upon Hearing Healthcare Professionals was really fortunate. To get the most value from your hearing aids, you need to periodically have your hearing tested and the aids adjusted accordingly. So far I am very happy with Hearing Aid Professionals and the equipment they offer.
I brought my 6 month old daughter to get her ears pierced, Elena was so professional and amazing with my daughter! Highly recommend getting your child’s ears pierced with her!